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Rules
Rule 1: Respect
At Capital IT we expect to be treated with respect by all we deal with, and we ensure that we treat all of our clients with respect as well. For us respect is rule one.
It doesn’t matter if we go to the local cafe to get our morning coffee, or to a large finance company to talk about an overdraft, we all expect to be treated with respect. Or we go elsewhere.
Rule 2: Complete solutions
Solutions solve a business technology challenge. Products just burn a hole in your bank account.
As a technology solutions provider Capital IT cannot expect to succeed in the small business market if we just sold products. We offer solutions to a range of business technology challenges, and from a wide range of vendors. And we support the solutions we implement.
Rule 3: Price
We aren’t in this to “push” products, our company aim is to provide the best solution for your business, and “best” encompasses: reliability, warranty, performance, support, and price.
Here is Capital IT’s guarantee to you: We will be beaten on price. We will try our best not to be beaten but there are times where we won’t be the best price you can find.
Success: Yes, yours.
Nothing gives us greater pleasure that seeing our clients succeed in their chosen field. One client has grown in size from five Melbourne offices to 21 offices Australia wide in six years. Another from three staff to fifteen and a massive client portfolio in five years. And another has tripled their turnover in two years.
Success isn’t a rule, success is why we are all in business in the first place.
Established in 2001, by Damian Halloran, Capital IT Pty Ltd has focussed its efforts in providing the best possible service at the best possible price to small businesses.
We offer on-site services since this is the minimum you should expect.
Our fundamental belief with information technology is that for all technology purchases in small business the technology must fit our clients needs and provide significant financial benefit to the small business.
We believe there must be detailed prior analysis of expected benefit to the stakeholders in the business, and the need for a positive impact on a businesses profits long term through the introduction of new technology.
